Increase revenues, reduce sales cycles, and boost your retention rates by creating alignment with your customers 

ABOUT US

Since 2003, our mission has been to assist our clients to more effectively identify, engage, collaborate, and ultimately align themselves with their customers. Our customer alignment approach focuses on enabling our clients to build strategic programs and customer engagement practices into every aspect of their business including product development, sales, marketing, operations, and support. Organizations that embrace customer alignment practices consistently outperform their competitors with  greater sales results, more repeat customer business, and an ability to quickly adapt to market changes. 

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SALES

As B2B sales professionals we have the skills to empower your team to create stronger and mutually beneficial customer relationships

MARKETING

Our customer alignment approach empowers your marketing team to create more effective and higher converting marketing campaigns

PRODUCT DEVELOPMENT

Reduce risk and sell more by building solutions that are perfectly aligned with your customers requirements, budget, and expectations

SUPPORT

Our customer alignment approach goes beyond just customer satisfaction and  creates practices that ensures customer success

WHAT WE DO

CONSULTING

We work hands on with your team to grow and expand your customer base through repeatable customer alignment strategies and processes

TRAINING

Our processes are proven and well documented, so  we have become proficient in training others on the various customer alignment topics and requirements

TECHNOLOGY

CRM, marketing automation, and social media management tools often play a role in customer alignment practices. We can assist you with this

OUR SKILLS

SALES

  • B2B/Enterprise Sales
  • Technical/Complex Solution Sales
  • Early Adopters
  • Sales Strategy/Planning
  • Contract/Outsourced Sales

MARKETING

  • Customer/Market Validation
  • Market Assessment
  • Targeted Campaigns
  • Social Media/Social Selling
  • Engagement Model Creation

PRODUCT DEVELOPMENT

  • Product Management
  • LEAN Startup Methogology
  • Customer Validation
  • Requirements Gathering
  • Product Validation Programs

SUPPORT

  • Customer Retention
  • Outsourced contract renewals
  • Customer Success Programs
  • Product Development Insights
  • Compliment/Upsell Creation

a FEW OF OUR CLIENTS